Accountability
Articles
Below is a collection
of Personal Accountability Articles also known as "QBQ!
Quick Notes". These articles are written by John Miller,
the author of "QBQ! The Question Behind the Question"
Feel free to forward
these accountability articles to anyone who could benefit for
their message. But please be sure to forward them in their entireity
giving credit to the author.
List
of Accountability Articles
A Picture of Teamwork
Yesterday,
someone posted on Yahoo! Answers a question that I happened to
come across. He wrote: "I've been asked to read the QBQ!
book at work to help improve teamwork. What does the QBQ! message
of personal accountability have to do with teamwork?"
I
answered the question saying...
[read
more]
Tina Shows
the Way!
Dear John:
I have been getting your QuickNotes
for over four years and forwarding them to my coworkers and
friends. And now I am so excited because I personally experienced
a QBQ! moment and couldn't wait to tell you all about it!
[read
more]
Its Time
To Train!
The man who brought me into
the training industry in 1986, a terrific guy named Jim Strutton,
always told me, "John, most organizations spend more money
landscaping their grounds each year than developing their people!"
Well, probably not always accurate, but given our current economic
plight it sure could be. Yet the reality is this:
Now is the time to invest in
people.
[read
more]
Accountability:
By the People
In January 2001, in his inaugural address, President Bush spoke
of ushering in an "era of responsibility." Eight years
later, President Obama declared that we need a new "era
of responsibility."
Now don't get me wrong—these
declarations are all well and good and are certainly nice things
for a president to say—but personal accountability surely
doesn't start with words from Washington.
[read
more]
Training
Do's and Don'ts
I have been in the training industry since 1986, and there's
something I know that you probably know, too: Most training
fails.
Yes, fails. Too often training
makes no difference. It adds no value, creates no change—and
in the end, is a cost rather than an investment. Why? Because
both buyers and sellers make mistakes. And in the current economy,
we can't afford mistakes... [read
more]
QBQ! Boundaries:
Saying No
It was 1974 and
I was a 16-year-old driver cruising down Cayuga Street in Ithaca,
N.Y. in my 1962 AMC Rambler (no laughing, please). And when
I say "cruising," I mean going 15 mph in small town
stop-and-go traffic. Something caught my eye to the left; a
distraction on the sidewalk. While my eyes were off the road
for less than a second—BAM!—I plowed into the rear
bumper of the car ahead of me. Oh, man, my first accident.
[read
more]
What Great Sales People Do
In 1988, I had the honor of lunching
with Marvin Schwan of Schwan’s Home Service. I
was a 30-year-old sales guy selling leadership and sales training
programs. Living in the Twin Cities, I made the drive out to
the farm country of southwestern Minnesota, where the corn grows
tall and the mosquitoes even taller. As I dined in a Marshall,
MN diner with this soft-spoken billionaire owner of a wildly
successful diversified food firm and his VP of Sales, I was
told something I'd never heard before:
"John, sales cover sins.
And lots of sales cover lots of sins." ....
[read
more]
more accountability articles
coming soon...
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